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Manx Care - Anonymous Friends & Family Test
Friends and Family
Which service are you giving us feedback on?
*
36 Woodbourne
65 Woodbourne
AATU (Ambulatory Assessment & Treatment Unit)
Acute Falls Clinic
Adult Learning Disabilitiy Service
Adult Social Care
Air Ambulance
Ambulance
Anaesthetics
Antenatal Clinic
Anticoagulation
Audiology
Avondale Dental Practice
Ballasalla Group Practice
Blood Clinic – Nobles
Blood Clinic – Ramsey
Blood Donor Suite
Bone Densitometry
Breast Screening
Breast Unit
CAMHS - Community Adult Mental Health Service
Cardiology & ECG
Cardiorespiratory
Care home (specify within comments)
Castletown Medical Centre
CATS (Community Adult Therapy Service) / Independent Living Centre
CCU (Critical Care Unit)
Children & Families
Children Hearing Clinic
Childrens Community Nursing Team
Childrens Occupational Therapy
Children's Physiotherapy
Children's Speech and Language Therapy (SaLT)
Children's Therapy Service
Community Dental Service
Community Equipment / Wheelchair Service
Community Mental Health Team (CMHT)
Community Support
Consultant Orthodontic Service (Manx Care)
Continence Service
Counsellor
Crisis Team
DAT (Drug & Alcohol Team)
DATU (Neurology & Rheumatology)
Day Centre (Central Laa Meanagh)
Day Centre (Northern Laa Meanagh)
Day Centre (Southern Laa Meanagh)
Day Centre (Western Laa Meanagh)
Dermatology
Diabetes / Endocrinology / Metabolism
District Nurses (East)
District Nurses (North)
District Nurses (South)
District Nurses (West)
DPS (Day Procedure Suite, Ward 14)
ECG
ED (Emergency Department) / A&E (Accident & Emergency)
EHAS (Early Health & Support)
Endoscopy
ENT (Ear, Nose & Throat)
Eye Clinic Liaison Clinic
Family Planning
Finch Hill Health Centre
Fracture Clinic
Gastroenterology
General Surgery / Theatres
Grove Mount Dental Practice
Gynaecology
Gynaecology Assessment Unit
Gynaecology Oncology
Haematology
Hailwood Medical Centre
Health Visitor for Vulnerable Adults
Hillside Dental Practice
Home First Care
Housekeeping
ICU (Intensive Care Unit)
Immunotherapy
Integrated Sexual Health (MISH)
Intermediate Care
Jane Crookall Maternity Unit
Jurby Health and Community Centre
Kensington Health Centre
Laxey Chemist
Laxey Health Centre
Learning Disability Services
Long Term Conditions Coordinator
Long Term Conditions Therapy service
Manannan Court - Glen Suite
Manannan Court - Harbour Suite
Martin Ward
ME/CFS Long Covid Service
Medical Outpatients
MEDS (Manx Emergency Doctors Service)
Mental Health Nurse Practitioner
Minor Ambulatory Care Unit (MACU)
MIU (Minor Injuries Unti)
Neonatal Unit (NICU)
Nutrition & Dietetics
Occupational Therapy
Oncology
OPCSWT - Older Persons Community Social Work Team
Ophthalmology
OPMHS - Older Persons Mental Health Service / Memory Clinic
Opticians - Boots
Opticians - Charlotte Sadler
Opticians - Gillian Sheard
Opticians - Holmes and Davidson
Opticians - Newby & Padley
Opticians - Pat Wild opticians
Opticians - Pat Wild, Ramsey
Opticians - Specsavers
Opticians -Tracy Vanderplank
Oral Surgery
Orthodontist
Orthopaedics
Orthoptics
Other (please specify in comments)
Oxygen Service (Medicine Optimisation Team)
Pain Clinic / Pain Management
Palatine Group Practice
Parkinson’s Disease Specialist Nurse
Pathology
Patient Transfers (Off-island)
Patient Transport (On-island)
Peel Medical Centre
Pharmacy - Boots
Pharmacy - Castle Pharmacy (Castletown)
Pharmacy - Clear Pharmacy (Douglas)
Pharmacy - Costain Pharmacy (Ballasalla)
Pharmacy - Cowley Pharmacy
Pharmacy - Hemensley’s Pharmacy
Pharmacy - Hemensley’s Pharmacy (Douglas)
Pharmacy - Karson’s Pharmacy (Onchan)
Pharmacy - Karsons Pharmacy (Kirk Michael)
Pharmacy - Kinrade’s Pharmacy (Douglas)
Pharmacy - Laxey Chemist
Pharmacy - Lloyds (Clear) Pharmacy (Anagh Coar)
Pharmacy - Lloyds (Clear) Pharmacy (Castletown)
Pharmacy - Lloyds (Clear) Pharmacy (Govenor's Hill)
Pharmacy - Lloyds (Clear) Pharmacy (Onchan)
Pharmacy - Lloyds (Clear) Pharmacy (Victoria Road)
Pharmacy - Lloyds (Clear) Pharmacy (Woodbourne Road)
Phlebotomist
Physiotherapy
Physiotherapy / Rehabilitation (Nobles)
PIC (Patient Information Centre)
Podiatry (CCHC)
Podiatry (RDCH)
Podiatry (Thie Rosien)
Port Erin Dental
Porters
Post-Natal
Pre-Assessment Clinic (PAC)
Prison Services
Psychiatrist
Radiology (including X-ray, CT scan, CTCA recovery, MRI)
Ramsey District Cottage Hospital
Ramsey Group Practice
Reablement
Regent, Ortho
Regent, Peel
Renal
Respiratory Medicine
Safeguarding
SARC (Thie Darragh)
School Nursing team
Smile Dental Care
Snaefell Surgery
Social Care
Social Work (Children with disabilities team)
Southern Frailty Clinic
Southern Group Practice
Speech and Language Therapy (SaLT)
Staying Steady Classes
Stoma Nurses
Stroke Care Eye Clinic
Surgical Outpatients (Suite A)
The Square Dental Practice
Thie Bee Café / Shop
Thie Rosien
Thie Rosien Dental Practice
Tissue Viability
Tracey Bell Clinic
Ultrasound
Urology
Vaccinations
Village Walk Health Centre
Ward 1 (AMU)
Ward 2
Ward 3 (Children’s Ward) + Paediatrics
Ward 4 (Stroke unit)
Ward 6
Ward 7
Ward 8
Ward 9
Wards 11 / 12
Wellbeing Partnership (Eastern)
Wellbeing Partnership (Northern)
Wellbeing Partnership (Southern)
Wellbeing Partnership (Western)
Women’s Obstetrics & Gynaecology
Wound Clinic (Tissue Viability)
Recommend the Service
Yes
No
N/A
Is this feedback in relation to an additional remote consultation?
Yes
No
Don't Know
Thinking about the service we provide overall, how was your experience of our service?
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Very good
Good
Neither good nor poor
Poor
Very poor
Don’t know
No Answer Given
Additional Comments
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*
Please tell us about anything that we could have done better?
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*
Did you feel safe while receiving care or support?
Yes
Neutral
No
Did the care you received help you with what mattered most to you?
Yes
Neutral
No
Were you treated with dignity, kindness and respect?
Yes
Neutral
No
Did staff listen to and involve you (or your carer / family) in decisions about your care?
Yes
Neutral
No
Not Applicable
Do you feel confident raising concerns or feedback with the service?
Yes
Neutral
No
Not Applicable
Are you?
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Male
Female
N/A
No Answer Given
Prefer not to say
Other
Other Gender
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How would you descibe your Ethnic Group?
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*
Age?
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Under 10
10-14
15-24
25-34
35-44
45-54
55-64
65+
N/A
Prefer not to say
No Answer Given
Do you or the person you are providing feedback for identify themselves as having Disabilities / Conditions or Special Educational Needs?
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Yes
No
Details of Disabilities / Conditions or Special Educational Needs?
*
We would like to be able to include actual anonymous comments from our service users in our promotional material. Would you be happy for your comments to be used this way?
*
Yes
No
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